ACS Email Virus Scanning - FAQ
ACS Email Virus Scanning verifies that email and attachments entering and leaving your network are free from viruses and other malicious code.
To use our system you don't need to install or maintain any hardware or software.
All email client software is supported, including WebMail.
No, email scanning keeps your original email settings.
The scanning of email is done when the email is sent to our servers. It takes approximately 0.1 seconds to scan for viruses using our virus scanning technology.
Desktop software only protects your network from resident virus attacks and risks associated with floppy disks. A recent study by ISCA labs indicated that almost all viruses are transmitted through email or directly over the Internet.
Virus protection at the desktop is important, but even with virus protection at other levels of the network; stored data and computer networks are still vulnerable to attack. In order to ensure that the data on these systems are virus-free, a multi-tier, multi-protocol defense system needs to be implemented. Our service completes the vital defense you will need to protect your systems from email-borne viruses.
Email Virus Scan will scan all domain forwarding and catch-all email if it is forwarded to an email address that has virus scanning enabled.
No, there is no scanning done by your desktop computer. Email scanning is done at the server level.
After we enable the service, it will take less than five minutes to begin scanning your email.
Virus definitions are updated on an hourly basis or quicker. Our relationship with our anti-virus supplier also allows us preferential updating. This means that we quickly receive updates, as they are made available.
No anti-virus technology can guarantee 100% success in stopping all viruses. We use the most advanced technology for detecting viruses, including the latest virus definitions to keep your protection levels current.
In some cases, the entire attachment will have to be removed, but you will still get the text portion of the email.