Web Store Maker Pro - FAQ

 

1. What is ACS Web Store Maker Pro?

2. Do I need to install any special software?

3. What is the maximum amount of products I will be able to offer?

4. How do I integrate this on-line store into my website?

5. Does ACS Web Store Maker Pro allow for real time online credit card transactions?

6. Will my transactions be secure?

7. Which payment gateways does ACS Web Store Maker Pro support?

8. Do I need to install any database software to use ACS Web Store Maker Pro?

9. Will I be able to track inventory in real-time?

10. Will I be able to provide a discount schedule to products?

11. Will I be able to catalog my products in ACS Web Store Maker Pro?

12. Will visitors to my site be able to find products through a search?

13. Does ACS Web Store Maker Pro have any integration with an affiliate shipping service?

14. What sort of shipping fees will I be able to set?

15. Can I assign tax rates?

16. What types of payment options will I be able to offer?

17. Will I be able to track orders that have been placed?

18. Is ACS Web Store Maker Pro Brandable?

19. Will I get order notification?

20. How do I check the number of orders currently placed?

21. Will I be able to keep track of customers that make orders on my site?

22. Can I create and display my site in a language other than English?

 


 

1. What is ACS Web Store Maker Pro?

 

ACS Web Store Maker Pro is a robust solution developed specifically for the medium to large sized business that wants a quick e-commerce solution.

 

ACS Web Store Maker Pro will allow you to create a fully secure on-line store in just a few simple steps so you can be selling your products on the World Wide Web in just minutes. This powerful e-commerce tool allows you to sell an unlimited number of products and create an unlimited number of self-defined SKU’s for easy product tracking.

 

The Cataloguing and Search functionalities provide your customers with the ability to find the product they want to order, quickly and easily.

 

ACS Web Store Maker Pro is more reliable because it operates on a clustered server environment that is both fully redundant and monitored 24X365. Most e-store applications today are optimized for a single server environment that can dramatically impair operational continuity.


 

2. Do I need to install any special software?

 

No, you do not need to install any special software. ACS Web Store Maker Pro can be found in your ACS Domain Management control panel under the E-commerce tool set.


 

3. What is the maximum amount of products I will be able to offer?

 

With ACS Web Store Maker Pro you will be able to offer your customers an unlimited number of products.


 

4. How do I integrate this on-line store into my website?

 

If you are using ACS’s Website Builder Pro, you can simply attach your online store to your website in the Navigation Setup. If you are not using ACS's Website Builder (standard) you may create a link on your website to http://(yourdomain)/cgi-bin/online/storepro.php


 

5. Does ACS Web Store Maker Pro allow for real-time online credit card transactions?

 

Yes, ACS Web Store Maker Pro will allow for real-time credit card transactions.


 

6. Will my customer transactions be secure?

 

Yes, your customer’s credit card transactions will be completely secure. We provide you with a generic 128-bit Secure Socket Layer (SLL) to ensure secure exchange of information.


 

7. Which payment gateways does ACS Web Store Maker Pro support?

 

ACS Web Store Maker Pro supports E-xact, WorldPay and Payflow Pro.


 

8. Do I need to install any Database software to use ACS Web Store Maker Pro?

 

No 3rd party database software is needed when installing ACS Web Store Maker Pro.


 

9. Will I be able to track my inventory in real-time?

 

Yes, you will be able to track your inventory in real-time. In addition to the automatic stock counter, ACS Web Store Maker Pro allows you to manually adjust stock levels. ACS Web Store Maker Pro gives you the option to set a stock level warning, where you will receive a stock warning by email when stock of a product reaches a specified number.


 

10. Will I be able to provide a discount schedule to my products?

 

Yes, you will be able to provide a discount schedule to your products, as well as global discounts. Product discounts can be set in terms of quantity, which receives a percentage of sales or a static currency amount. Global discounts can be based on quantity or currency amount, which can receive a discount, defined by percentage of sale, static currency amount or free shipping. The product discount is always applied before the global discount.


 

11. Will I be able to catalog my products in ACS Web Store Maker Pro?

 

Yes, you will be able to catalog products in ACS Web Store Maker Pro. This application allows you to create catalog sections and to assign products to any catalog section you create.


 

12. Will visitors to my site be able to find products through a search?

 

Yes, visitors will be able to find your products through a search. Search criteria include words and numbers.


 

13. Does ACS Web Store Maker Pro have any integration with a 3rd party affiliate shipping service?

 

ACS Web Store Maker Pro does not have any 3rd party integration with an affiliate shipping service. You may however define rate range shipping costs to cover charges you incur when using the 3rd party shipping service of your choice.


 

14. What sort of shipping fees will I be able to set?

 

You may charge shipping fees by flat range or by a range rate. Flat range shipping may be set from zero to any maximum order setting you wish, assigned to a static currency amount. Rate range shipping can be based on quantity or weight. Weight can be measured in pounds (lbs), kilograms (kg), ounces (oz), or grams (g). Three intervals can be assigned to static currency amounts. Additional charges can be charged to international orders and out of state/province orders. These charges are static currency amounts. Any shipping instructions/messages can also be defined.


 

15. Can I assign Tax rates?

 

Yes, you can assign names and percentage amounts to both State/Provincial tax, as well as Federal Tax. Two tax calculations are also available. You may Apply State/Provincial tax plus Federal tax to subtotal i.e. Subtotal x (State/Prov tax + Federal tax) or Apply State/Provincial tax to subtotal after applying the Federal tax i.e. (Subtotal x Federal tax) x State/Prov tax.


 

16. What types of payment options will I be able to offer?

 

Payment options include credit card, check and COD. Credit cards include Visa, MasterCard, American Express, and a card of your choice. You also have the option to make your customers enter in a Credit Card verification number. Check options include Personal and Certified/Money order including instructions you define. You may also define instructions for COD purchases.


 

17. Will I be able to track orders that have been placed?

 

You will be able to track orders that have been placed through a secure Order Processing page. ACS Web Store Maker Pro allows you to track how many orders have been placed and how many have been filled. You may sort your orders by received date and card type. The Order Processing page will also allow you to view Card Type, Card Holder, Card Number, Expiry, Amount, and Method Paid for all orders. Details of each order can also be viewed for information such as shipping address, order information, customer comments, and a break down of charges.


 

18. Is ACS Web Store Maker Pro Brandable?

 

ACS Web Store Maker Pro allows you to customize your store to fit the look and feel of your website. A store image, table border color, table shading color, background color, header color, text color, link color, active link color, and visited link color.


 

19. How do I check the number of orders currently placed?

 

To check the number of orders currently placed, we provide you with the ACS Web Store Maker Pro Order Processing page. A link to this page is located in the welcome screen in the ACS Web Store Maker Pro application. This page can also be found at:
https://www.securewebexchange.com/(yourdomain)/cgi-bin/online/orderspro.php.


 

20. Will I receive an order notification?

 

Yes, you will receive an order notification when ACS Web Store Maker Pro processes a new order. This notification will be sent to the email address you have specified in the security section.


 

21. Will I be able to keep track of customers that make orders on my site?

 

Yes, you will be able to keep track of customers that make orders on your site. ACS Web Store Maker Pro allows your customers to create an account, which will allow them to save items in their Shopping Cart. Once saved, customers can return at any time to continue shopping or checkout. Customers can store their shipping information, so when they return to your store, they won't be required to re-enter this information.


 

22. Can I create and display my site in a language other than English?

 

Yes, you can. ACS Web Store Maker Pro will allow users to create an online store entirely in French, Spanish, or English. The online order pickup website can also be set to display in French, Spanish or English. These new language settings will be accessible in ACS Domain Management Control Panel as follows:

 

1. Under "E-commerce", open the StoreMaker Pro item.
2. Click on the "Preferences" tab
3. Select the "Languages" category